Back to Help Center
Help Center
Configuration
Managing Returns and Refunds
5 min read
Handle customer returns and refunds efficiently with DS-Mate's automated return management system.
1Return Policy Setup
Define your return window, conditions, and refund method in Settings → Returns. DS-Mate can auto-approve returns that meet your criteria and initiate supplier disputes for defective products.
2Processing Refunds
When a return is approved, DS-Mate processes the refund through your payment gateway and updates your analytics. Track return rates by product and supplier to identify quality issues early.
Category
Configuration
Related Articles
Still have questions?
Our support team is ready to help. Reach out and we'll get back to you as soon as possible.