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How do I accept an invitation to a store?

2 min readSettings > Stores (web dashboard)

Sign in to your own DS-Mate account and open Settings > Stores on the web dashboard. Invitations sent to your email are listed in the Invitations card, and a red dot on Stores in the settings rail tells you one is waiting. DS-Mate does not email you about it, and you must accept before the Expires date on the row.

Steps

Accept

  1. Open Settings, then Stores.
  2. Find the Invitations card, "Manage invitations to access stores as a guest".
  3. If the list is long, use Filter by status: All Statuses, Pending, Accepted or Rejected.
  4. Each row shows the store name with its country, the owner's email, a status badge, Sent and Expires.
  5. On the invitation, click Accept.
  6. The dialog Accept Invitation asks "Are you sure you want to accept this invitation? You will gain access to the store as a guest."
  7. Click Accept. The button reads Accepting... while it works. Cancel leaves the invitation pending.
  8. You see "Invitation accepted successfully". The row shows Accepted with the date, and the store appears under Connected Stores with a Member badge.

Decline

  1. On the invitation, click Reject.
  2. The dialog Reject Invitation asks "Are you sure you want to reject this invitation? This action cannot be undone."
  3. Click Reject. You see "Invitation rejected" and the row shows Rejected with the date.

Good to know

  • An expired invitation has no Accept or Reject. Its row reads "This invitation has expired. Please contact the store owner to resend it." The owner resends it from their own Settings > Stores.
  • The reject dialog says it cannot be undone, but the owner can still resend the invitation or send you a new one. If you rejected by mistake, ask them.
  • The invitation only opens for the account it was sent to. Sign in with the email the owner used.

On the Shopify app

If you open the DS-Mate Shopify app on a store someone else connected, you see Store already connected with a Pending invitations list. Accept and Reject there work in one click with no confirm dialog, and you see "Invitation accepted. You now have access to this store." or "Invitation declined."

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