How do I connect my Shopify store from the web dashboard?

Steps

1. 1Click Settings at the bottom of the sidebar. It opens on Profile.
2. 2Click Stores under Business.
3. 3In Connected Stores ("Manage your connected stores and their settings"), click Connect Store. The Choose Your Store dialog opens on the Select Channel step ("Choose your sales platform").

4. 4Click the Shopify tile ("Connect your Shopify store to sync products and orders"). The dialog moves straight to the next step.

5. 5On the Connect Shopify step ("You will be redirected to authorize access"), fill in Shop Domain *. The quickest way is to open your Shopify admin in another tab, copy the link from your browser's address bar (it looks like admin.shopify.com/store/my-store) and paste it here. You can also type the domain in the format my-store.myshopify.com, which you find in your Shopify admin under Settings > Domains. Use the one that ends in .myshopify.com, not a custom domain such as mystore.com. The Where do I find my shop domain? link under the field opens this article in a new tab.

6. 6Click Connect Store. The button reads Connecting... and a toast says "Redirecting to Shopify authorization...".
7. 7Approve the connection on Shopify's page.
8. 8Back on DS-Mate you see Connecting your store... ("Please wait while we complete the authorization and set up your store."), then Authorization received and Exchanging tokens....
9. 9The toast "Successfully connected 1 Shopify store!" confirms it, and you are back on Settings > Stores.
10. 10Your new card in Connected Stores shows the Owner badge, the Shopify logo, your store name, "Shopify • Connected" with the time, and Using default supplier. Once the first sync has run, the line changes to "Synced".

Good to know

• Domain format: a pasted admin link such as admin.shopify.com/store/my-store is turned into my-store.myshopify.com for you, and so is a bare handle such as "my-store". A custom domain such as "mystore.com" is refused with "That doesn't look like a Shopify store domain. Please paste your Shopify admin link or enter the domain that ends in .myshopify.com, for example mystore.myshopify.com. Open your Shopify admin and copy the link from your browser's address bar, or find the domain under Settings > Domains." (as a toast and a red alert in the dialog). Leave the field empty and you get "Shop Domain is required" and the toast "Please fill in all required fields".
• Whichever of these forms you enter, DS-Mate checks the store before sending you to Shopify:
• Store already on your account: the toast "This store is already connected to your account." appears and the dialog closes. There is nothing to reconnect. If a store's card shows Disconnected, click Reauthorize on that card to reconnect it.
• Store already connected by someone else: DS-Mate shows "This store is already connected by another user. Please ask the store's owner on DS-Mate to invite you to this store." Ask the owner to invite you instead (see the invitation questions below).
• Store limit: Free 1, Starter 2, Growth 5. What happens at the limit depends on your plan and how you are billed:
• On the Growth plan, billed by DS-Mate (not through Shopify, and not a trial started without a card): Connect Store opens the Extra store dialog instead of the wizard. It reads "You have reached your plan's limit." and shows the prorated amount charged today, then the slot's price per billing cycle ($5 a month, or $60 a year on yearly billing). Choose Cancel or Confirm. After the toast "Extra store added", the Choose Your Store dialog opens on its own so you can connect the store. During a trial the dialog reads differently: "Buying an extra store slot ends your trial today.", then it says your plan's own price starts being charged now, then it gives the slot's price.
• Everyone else at the limit (Free, Starter, Growth billed through Shopify, or a trial started without a card): Connect Store is disabled, with the tooltip "You have reached the maximum number of stores you can connect".
• If you have a store slot scheduled for release and the new store would need that slot, clicking Connect Store in the dialog first asks you to confirm: Cancel or Keep the slot and connect.
• Two shortcuts open the same dialog: Connect Store in the top-bar store picker when you have no stores yet, and Connect Store in the No Stores Connected message on the Dashboard.

On the Shopify app

Installing DS-Mate from the Shopify App Store connects that shop on its own; there is no Connect Store dialog. The embedded app may instead show Store already connected with your pending invitations, or a store-limit screen.